The Metropolitan Water District of Southern California

Job Details

Job Summary

Metropolitan’s External Affairs Group has one (1) opening for a Media Services Section Manager available at its Headquarters in Los Angeles, California.

As the Media Services Section Manager at Metropolitan you will lead, direct, and manage 
strategic communications plans and media relations programs using traditional outreach, media relations and new media tools on behalf of the organization. You will oversee development of materials and responses to the media and manage integrated communications projects on various digital and social media platforms. 

Knowledge and experience with government and community relations; news media relationships beneficial to the Metropolitan Water District; strategic communications planning; traditional media (television, radio, newspapers, and other print publications); and digital media are highly desired.

1. Directs Communications Outreach Programs to create positive understanding of Metropolitan through media coverage, video production, publications, web sites, marketing, and advertising to support Metropolitan’s goals; assists executive management with Metropolitan strategic communications planning; provides situation analysis and recommendations for communicating key Metropolitan initiatives; analyzes daily external communication situations and challenges; and creates reports as necessary.

2. Coordinates projects and programs among groups and responds to requests from member agencies; evaluates and implements communication requests from other groups and sections; ensures staff are meeting customer service needs; and facilitates programs to communicate corporate vision to managers, employees, and other groups.

3. Oversees marketing and communications activities related to Metropolitan’s publicly accessible properties, facilities, and projects.

4. Prepares and delivers public presentations and supporting materials; and directs presentation and speech writing support for executive management and the Board Chair.

5. Contributes to development and achievement of group business plan including forecasting needs, developing long- and short-term strategies, and reporting results; oversees the planning of work and utilization of resources; and recognizes problems and develops viable solutions. Supervises staff including assigning tasks, activities, programs, and projects; establishes task lists and deadlines; reviews public information requests for security reasons; reviews and ensures quality and validity of external and internal communications; ensures coordination of activities and projects among staff; and reviews and edits written and video communications and website content before presentation to executive management.

6. Selects and assigns staff ensuring compliance with all hiring and promotion policies and procedures; responds to employee grievances and concerns; coaches and mentors employees; prepares performance evaluations; identifies employee development and training requirements; and resolves conflicts.

7. Oversees and participates in the development and administration of the annual budget; participates in the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; implements adjustments; authorizes purchases; evaluates and approves bids for consultants and service contracts; establishes operating procedures for section and projects involving other units and sections; and prepares reports of group activities for the General Manager and the Board.

8. Performs other related duties as required.

Work Schedule: 9/80, Alternate Friday’s Off

Job Requirements


Education and Experience:  Bachelor’s degree from an accredited college or university and fourteen years of increasingly responsible relevant experience, of which six years must have been in a management or supervisory position; or an advanced degree from an accredited college or university and twelve years of increasingly responsible relevant experience, of which six years must have been in a management or supervisory position.

Relevant Experience is defined as: work experience with strategic communications and media relations programs, development of complex media materials, and/or alignment of media and outreach campaigns with organizational goals and objectives. 

Required Knowledge of:  Current business and organizational management theories and practices; public sector personnel practices and regulations; budgeting practices and procedures; contracting practices and regulations; management and supervisory concepts and techniques; team building; graphic design, photography, and printing processes; a variety of writing styles and techniques; media relations practices; and crisis communications.

Required Skills and Abilities to:  Manage a diverse work force; plan, organize, and review the work of subordinates; review work products for quality and validity; encourage and facilitate cooperation; mentor, develop, and motivate staff; determine training needs of staff; exercise judgment and discretion; strategically analyze Metropolitan communications; communicate orally and in writing on administrative and technical topics; represent Metropolitan to the press, regulatory agencies, public agencies, and the public; establish and maintain collaborative working relationships with all levels within the organization, other agencies, and the public; and use presentation and business applications.


License: Valid California Class C Driver License or equivalent from state of residency is required at time of application.

The physical demands and work environment characteristics described here are representative of those that must be met or may be encountered by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Physical Demands:  Light

Work Environment:  Primarily an indoor work environment typical of an office setting.  The work environment may include some exposure to outside elements.  May travel to various sites requiring overnight stay.


Competitive compensation
Excellent medical, dental, life, vision and retirement plans, including pension plan and 401k (with matching contribution), tuition reimbursement, and more
Training and advancement opportunities
On-site fitness center
Excellent working environment
Hub of public transportation: rail, subway, buses, and taxis
Public transportation reimbursements and van pools

For more information on MWD benefits, please use the following link:

This job announcement has been designed to indicate the general nature and level of work being performed by employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To receive a copy of the complete job description, please send an email to 

The Metropolitan Water District of Southern California is committed to providing reasonable accommodations to qualified individuals with disabilities. Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process, please call (213) 217-7738 or email

MWD is a Federal and State EO employer – Veterans/Disabled and other protected categories

Who We Are About Your Water In The Community Doing Business With Us Careers Newsroom